Site Accessibility Statement
Site Accessibility Statement
Last Updated: March 15, 2026
Hauseon is committed to making hauseon.com accessible to all users, including people with disabilities.
Accessibility Standard | WCAG 2.1 Level AA |
Screen Reader Support | Yes — compatible with NVDA, VoiceOver, and others |
Keyboard Navigation | Yes — full keyboard access, no mouse required |
Alt Text on Images | Yes — all product images include descriptive alt text |
Response to Feedback | Within 2 business days |
Contact for Assistance | info@hauseon.com |
1. Our Commitment
We aim to meet WCAG 2.1 Level AA — the widely accepted standard for web accessibility. These guidelines support access for people with visual, hearing, motor, and cognitive disabilities.
2. Accessibility Features on Hauseon.com
- All product images include descriptive alt text
- Full keyboard navigation — no mouse required
- Text is readable and resizable without loss of content or layout
- Color contrast meets WCAG minimum standards
- All form fields and checkout inputs are clearly labeled
- Headings are used consistently for screen reader navigation
3. Known Limitations
While we work toward full accessibility, some areas may not yet fully conform to WCAG 2.1 Level AA. We are actively identifying and fixing these gaps. Please let us know if you encounter a barrier.
4. Assistive Technology
Our website is designed to work with screen readers (NVDA, VoiceOver), keyboard-only navigation, and other common assistive technologies. If something does not work properly, please contact us so we can help or fix the issue.
5. Accessibility Feedback
If you have difficulty using any part of our website or have suggestions for improvement, please reach out. We respond within 2 business days and take all feedback seriously.
Contact Us
Contact Hauseon | Details |
Phone | |
Address | 3300 Lungren Court, Raleigh, NC 27610 |
Response Time | Within 1 business day (Mon–Fri) |
6. Ongoing Improvements
Accessibility is an ongoing commitment. We review our website regularly, train our team, and update content to meet the needs of all users.
Frequently Asked Questions
Is the website screen reader friendly?
Yes. We design for compatibility with NVDA, VoiceOver, and other common screen readers.
Can I navigate without a mouse?
Yes. Full keyboard navigation is supported throughout the site.
What if I cannot complete a purchase due to an accessibility issue?
Contact us at info@hauseon.com or +1 (704) 964-6814 and we will help you personally complete your order.
What accessibility standard do you follow?
WCAG 2.1 Level AA.